Greetings from Rose, wife to The Carpenter Craftsman!
Hello! I will be your first point of contact when you call, text or email. I handle all scheduling; I research and prepare your bid; I order any specialty products related to your installation. I determine if your project is within the parameters of what we do and ensure all endeavors are win-win. As the "gatekeeper" I like all potential clients to know how we operate in advance. Ninety-nine percent of our projects range from $1500 to $10,000. We are a full-service company which means we inspect and buy all materials and rent all tools to be used for your project; if you want to PLAN your project yourself, you will need to provide all model #'s and ensure they are in stock, not a special order, before your project is scheduled! Chuck has a reputation at Lowe's, Home Depot and all of the area lumber stores as "the crusty Marine who will not buy inferior wood." Every piece is hand culled.
Our bid, when signed by you, will become a contract, and it will state the following:
Hello! I will be your first point of contact when you call, text or email. I handle all scheduling; I research and prepare your bid; I order any specialty products related to your installation. I determine if your project is within the parameters of what we do and ensure all endeavors are win-win. As the "gatekeeper" I like all potential clients to know how we operate in advance. Ninety-nine percent of our projects range from $1500 to $10,000. We are a full-service company which means we inspect and buy all materials and rent all tools to be used for your project; if you want to PLAN your project yourself, you will need to provide all model #'s and ensure they are in stock, not a special order, before your project is scheduled! Chuck has a reputation at Lowe's, Home Depot and all of the area lumber stores as "the crusty Marine who will not buy inferior wood." Every piece is hand culled.
Our bid, when signed by you, will become a contract, and it will state the following:
- This bid has been solely provided for the hiring of The Carpenter Craftsman, LLC within a 14-day time frame. Bids are valid for 14 days only, since materials are subject to availability/supply and demand, and items can be discontinued from distributors and retail shops at any point.
- All work will be done during the week [Monday-Friday] between 9 am to 4 pm; Saturdays are used for new bid consultations only and we are closed on Sunday. All 4-5 hour projects will be started in the morning, not in the afternoon.
- Materials plus the full cost of any rental equipment plus partial labor is required to commence. The remainder will be due in full on the day of completion by local check.
- The terms “repair” and “restore” are not meant to imply painting is included. Priming and painting, patching or filling holes will be delineated in a sentence, if they are included.
- If you wish us to design your space, we charge a creative fee that is on a sliding scale of 10% of project total to put together a plan, with the minimum charge being $250. Otherwise, we will expect you to do all required research online and in stores to find examples and provide them to us, along with the model #’s, and find out if any of those items need to be specialty ordered and how far in advance.
- We do not allow homeowners to enter any area being worked on for liability reasons, so please discuss what you want done in advance of tarps, saws, electrical tools and ladders being set up, and allow The Carpenter Craftsman to work uninterrupted within the area sectioned off for safety purposes.
- We are pet lovers and want them to be safe. Please confine pets so they are not underfoot. We are not responsible for preventing their escape from your home, and the tools used will be loud to their ears.
- We are not responsible for the moving of any furniture or personal belongings: please arrange the area to be worked on the night before your appointment.
- Husbands and wives must be fully "onboard" and in agreement about the bid; any change orders in the middle of this project will increase the cost of payment owed. A signature from one spouse will be deemed as a signature from both.
- The final cost will change if there are undisclosed issues behind walls, under floors, in the ceiling or in the ground. Our bid has been made solely based upon what we can see, not unforeseen or undisclosed issues known to the homeowner.
- Custom-made items are not returnable or exchangeable. You are responsible for payment in full once you have placed your order.
- We accept no liability for any repairs made to pre-existing outdoor structures that have been built by other companies.
- Homeowners living in a historic district are 100% responsible for finding out the parameters of work that can be done to their home; these rules vary by city. Any special permits and permission required are to be obtained by the homeowner from the historic district commission two weeks in advance of any project start date.
- We charge a $50 per trip fee to the Wake County recycling center or Habitat store to dispose of trash related to your project.
- Once your final payment is made, the job order will be considered closed and any last-minute modification requests will be considered a new work order and put in the first available spot on our calendar.
- We charge a $50 per trip fee to the Wake County recycling center or Habitat store to dispose of trash related to your project.
- A signed contract and down payment—half down plus partial labor-- are required to start any project.
- Bids are prepared with projects bundled for savings; if you separate the projects there will be an increased fee per part of the project of 20%.
- The down payment will be picked up in person by The Carpenter Craftsman, along with your signed contract. This is due a minimum of five days in advance of your start date to buy materials, reserve rental equipment, and reserve a time window on our calendar.
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Our navy blue Dodge Caravan work truck is a veritable Home Depot of tools!
If your home repair involves custom CARPENTRY, we welcome your call: * Custom Baseboard & Crown Molding * Wood Flooring Installation * Stair Safety Modification, Pet Ramps * Decorative Landscaping Additions: Trellis & Pergolas * Demolition in preparation for carpentry work * Punch-lists to prepare to rent, sell, or buy a home * Carpentry for Bathroom and Kitchen Remodeling * Deck Repair or New Deck Installation * Garage Shelving: Custom Cut and Installed * Enclosed Porch: Repairs or Newly Built * Specialty Painting: Add Reclaimed Wood Look to Paneling * Home Decor: Live Edge & Reclaimed Wood Table, Fireplace Mantels & Bookshelves all custom-made to order This veteran chooses not to climb ladders taller than 16 feet. Any area that requires a higher reach will require renting a lift. 
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