Greetings from Rose, wife to The Carpenter Craftsman.
Hello! I will be your first point of contact when you call, text or email. I handle all scheduling; I research and prepare your bid; I order any specialty products related to your installation. I determine if your project is within the parameters of what we do and ensure all endeavors are win-win. As the "gatekeeper" I like all potential clients to know how we operate in advance.
Ninety-nine percent of our projects range from $1500 to $20,000. We are a full-service company which means we inspect and buy all materials and rent all tools to be used for your project.
Unlike many contractors who have pallets delivered to the job site and will therefore install inferior wood, Chuck culls every piece of lumber used for every project and transports it to the job site himself. Those at Home Depot, Lowe's and area lumber yards know him as the crusty Marine who will not buy inferior wood. He knows which will remain straight and which will bow or crack in a year's time. He is a perfectionist when it comes to his tools as well; we own, insure and maintain $30K in professional, craftsman-grade tools. Therefore, one of our requirements is that you let us buy all materials and select which tools are to be used to generate a quality outcome... just as you do when to go the doctor, car mechanic, barber/beautician, and your pet's vet!
Please collect photographs of items you like of similar design to show us at your estimate appointment for bid preparation. Construction terms are being bandied about on DIY websites when they do not even mean the same thing; for instance, board and batten is not the same as bead board. If you wish us to design your space, we do charge a creative fee that is on a sliding scale of 10% of project total to put together a plan. Otherwise, we will expect you to do all require research online and in stores to find examples and model #'s. Husbands and wives, please discuss what it is you want to do and agree upon a final plan ; any changes once the bid is written up and signed will be considered a "change order" and increase your cost.
All work will be done during the week--Monday through Friday-- between 9 am to 5 pm; Saturdays are used for new bid consultations only and we are closed on Sunday with all phones silenced. Any calls, texts or emails received after hours will be returned during our regular business hours. You will receive your bid within 48 hours of our initial meeting and it will be sent by email; please email back "I've received it! Bids are valid for 2 weeks/14 days, since materials are subject to availability/supply and/or demand, and items can be discontinued from distributors at any point. Home repair consultations are short and last between 15 minutes; those requested by homeowners in Apex, Cary, or by veterans are FREE; all others pay a nominal fee of $65. On the final day of work, you or your spouse need to be present on the job site to "sign off." Simply leaving a final payment check will not suffice. A signature from one of you will be as if from both and the project will be considered completed.
Keep in mind that Chuck's custom-made items will cost more than anything sold online via retail outlets; that's because what's sold online is made in bulk and designed to be used, abused and thrown away within 2-5 yrs. We create heirlooms that are designed to be passed down to your children's children. We will not use or install any cabinetry made of MDF--medium density fiberboard--for it soaks up water like a sponge.
Hello! I will be your first point of contact when you call, text or email. I handle all scheduling; I research and prepare your bid; I order any specialty products related to your installation. I determine if your project is within the parameters of what we do and ensure all endeavors are win-win. As the "gatekeeper" I like all potential clients to know how we operate in advance.
Ninety-nine percent of our projects range from $1500 to $20,000. We are a full-service company which means we inspect and buy all materials and rent all tools to be used for your project.
Unlike many contractors who have pallets delivered to the job site and will therefore install inferior wood, Chuck culls every piece of lumber used for every project and transports it to the job site himself. Those at Home Depot, Lowe's and area lumber yards know him as the crusty Marine who will not buy inferior wood. He knows which will remain straight and which will bow or crack in a year's time. He is a perfectionist when it comes to his tools as well; we own, insure and maintain $30K in professional, craftsman-grade tools. Therefore, one of our requirements is that you let us buy all materials and select which tools are to be used to generate a quality outcome... just as you do when to go the doctor, car mechanic, barber/beautician, and your pet's vet!
Please collect photographs of items you like of similar design to show us at your estimate appointment for bid preparation. Construction terms are being bandied about on DIY websites when they do not even mean the same thing; for instance, board and batten is not the same as bead board. If you wish us to design your space, we do charge a creative fee that is on a sliding scale of 10% of project total to put together a plan. Otherwise, we will expect you to do all require research online and in stores to find examples and model #'s. Husbands and wives, please discuss what it is you want to do and agree upon a final plan ; any changes once the bid is written up and signed will be considered a "change order" and increase your cost.
All work will be done during the week--Monday through Friday-- between 9 am to 5 pm; Saturdays are used for new bid consultations only and we are closed on Sunday with all phones silenced. Any calls, texts or emails received after hours will be returned during our regular business hours. You will receive your bid within 48 hours of our initial meeting and it will be sent by email; please email back "I've received it! Bids are valid for 2 weeks/14 days, since materials are subject to availability/supply and/or demand, and items can be discontinued from distributors at any point. Home repair consultations are short and last between 15 minutes; those requested by homeowners in Apex, Cary, or by veterans are FREE; all others pay a nominal fee of $65. On the final day of work, you or your spouse need to be present on the job site to "sign off." Simply leaving a final payment check will not suffice. A signature from one of you will be as if from both and the project will be considered completed.
Keep in mind that Chuck's custom-made items will cost more than anything sold online via retail outlets; that's because what's sold online is made in bulk and designed to be used, abused and thrown away within 2-5 yrs. We create heirlooms that are designed to be passed down to your children's children. We will not use or install any cabinetry made of MDF--medium density fiberboard--for it soaks up water like a sponge.
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Our navy blue Dodge Caravan work truck is washed weekly and well organized. If your home repair involves custom CARPENTRY, we welcome your call: * Custom Baseboard & Crown Molding * Wood Flooring Installation * Stair Safety Modification, Pet Ramps * Decorative Landscaping Additions: Trellis & Pergolas * Demolition in preparation for carpentry work * Punch-lists to prepare to rent, sell, or buy a home * Carpentry for Bathroom and Kitchen Remodeling * Deck Repair or New Deck Installation * Garage Shelving: Custom Cut and Installed * Enclosed Porch: Repairs or Newly Built * Specialty Painting: Add Reclaimed Wood Look to Paneling * Home Decor: Live Edge & Reclaimed Wood Table, Fireplace Mantels & Bookshelves all custom-made to order This veteran chooses not to climb ladders taller than 16 feet. Any area that requires a higher reach will require renting a lift. |